This Privacy Policy explains how Scrayz (“Scrayz”, “we”, “us”, “our”) collects, uses, shares, and protects information when you access our website, dashboards, APIs, and related services (collectively, the “Service”).
1. Who we are
Scrayz provides a software platform and API that helps customers structure and process publicly accessible professional and company information for business intelligence use cases. We do not provide tools for unauthorized access to private accounts or private data.
2. Information we collect
- Account & contact data: name, email, company, billing contact details.
- Billing data: billing address and transaction metadata (no full card numbers stored).
- Usage & technical data: IP address, device/browser info, logs, API usage metrics.
- Customer content: inputs you submit (API requests, workflow settings, exports).
3. How we use information
- Provide and operate the Service
- Process billing and subscriptions
- Monitor performance, prevent abuse, and ensure security
- Improve features and reliability
- Communicate updates and support
- Comply with legal obligations
4. Publicly accessible data processed by the Service
Depending on your use case, you may process information that is publicly accessible on the open web. You are responsible for ensuring you have a lawful basis to process any data you submit or retrieve using the Service and for complying with applicable laws and platform rules.
We do not intend for the Service to be used to access private accounts or private data, bypass authentication or security measures, or collect sensitive personal data.
5. Legal bases (for EEA/UK users)
Where applicable, we rely on contract performance, legitimate interests, legal obligations, and consent (where required for cookies/marketing).
6. How we share information
- Vendors & processors (hosting, analytics, email, support tools) as needed
- Billing/Payments (e.g., Paddle) for subscription management and invoicing
- Legal & compliance when required by law or to protect rights and safety
- Business transfers (merger/acquisition) with appropriate safeguards
We do not sell your personal information.
7. Data retention
We retain information as long as necessary to provide the Service, meet legal/tax obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize it where feasible.
8. Security
We use reasonable safeguards designed to protect information. No method of transmission or storage is 100% secure, but we work to maintain strong protections.
9. Cookies
We use cookies for essential functionality and analytics/performance. You can control cookies via your browser settings.
10. International transfers
Your information may be processed in countries outside your own. Where required, we use appropriate safeguards for cross-border transfers.
11. Your rights
Depending on your location, you may have rights to access, correct, delete, object, restrict processing, data portability, withdraw consent, and lodge a complaint with a supervisory authority.
12. Children
The Service is not intended for children under 13 (or the minimum age required by local law).
13. Contact us
Email: support@scrayz.com
Company: Scrayz, Inc. (update legal entity + address)